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Setup21 October 20263 min

Skool moderator permissions: what to delegate and what to retain

The right role depends on the task. Managing conversations does not require full access to group settings.

Skool moderator permissions: what to delegate and what to retain

Making someone a moderator is a permissions decision, not simply an informal recognition of their contribution. Before assigning the role, list the actual tasks: reviewing applications, handling reported content, deleting comments or running sessions. Compare that list with the official permissions. Our recommendation is to grant the least extensive role that safely supports the intended work rather than using administrator access as a convenient default.

Differences that affect daily work

RoleDocumented scope
OwnerAccess to everything in the group.
Billing ManagerFull access, including billing.
AdministratorAccess to everything except billing settings.
ModeratorAdmissions, reported content, comments and invitations; no Classroom or Calendar settings.

Official help specifies that moderators can approve or decline members, remove reported posts, delete comments and invite people. They can also run scheduled events and record calls, although they cannot access Classroom or Calendar settings. This distinction matters: helping deliver a session does not mean being able to configure the calendar or reorganise courses. Define responsibilities around those boundaries rather than assuming every team role has similar access.

Worked example: support during a workshop

A community brings in Elena to review applications, moderate comments and run an already scheduled workshop. The moderator role matches those documented tasks. If she also needs to create courses or change events, the owner must decide whether to expand her role or retain those actions with an administrator. Sharing an account is not a sensible workaround for that decision: each collaborator should work under their own identity.

Delegation checklist

  • Document permitted tasks and situations requiring escalation.
  • Define criteria for accepting members and handling reported content.
  • Explain that inviting people can affect access, not merely send a notification.
  • Agree who changes courses, events and group configuration.
  • Review the role when responsibilities change or the collaboration ends.

To change a role, official guidance says to locate the person in Members and open Membership settings. We recommend pairing the change with a short internal procedure covering what to review, what to record and whom to notify. Technical permissions do not replace a consistent moderation policy, nor do they explain when a sensitive decision should be escalated.

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Sources and documentation

Frequently asked questions

Can a moderator change course settings?

Not under the documented role scope: moderators do not access Classroom settings. Assign that change to an authorised administrator.

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