FAQ
From how to create a community to what churn is acceptable or how to cancel without losing your data. Each answer links to the full guide when there is more to say.
Create your account at skool.com, hit "Create a group", pick a name and URL (that becomes your public address), decide free or paid, and publish an about section with a concrete promise. Before inviting anyone, set up at least one classroom module, three welcome posts and the rules. An empty community converts badly.
Full guide to creating your communitySkool combines community, courses and a calendar in one platform, with points-based gamification. It fits well if you sell access to a community with training; it fits worse if you need funnels, advanced analytics or native automations.
What Skool is and what it doesn't doSkool charges a single price per group, plus payment-processing fees on what you charge your members. What usually breaks the maths isn't the subscription: it's the real cost per active member once retention drops.
Skool pricing breakdownYes, there are iOS and Android apps for members, but advanced management happens in the desktop browser. Analysis and moderation tools, PowerUpSkool included, run on desktop Chrome.
The Skool app in detailBy looking at days without activity, drops in comments and sign-up cohort. Skool doesn't give you that cross-section; you have to rebuild it. PowerUpSkool computes it from what is already visible in your community and leaves you a risk list with a suggested action.
Skool retention: what to watchIt depends on price and niche, but 8-12% monthly churn is common in monthly paid communities, and above 15% usually signals an onboarding problem, not a content problem.
Retention benchmarksBy hand you have to walk every category and count comments one by one. With the extension you enable feed highlighting and threads with zero comments get marked in the colour you choose, on every page you open.
How to spot unanswered threadsShort, personal ones with a single concrete action. No "we miss you": reference the last thing that person did and propose the smallest possible next step.
Reactivation templatesActive members over total, unanswered threads, weekly sign-ups and cancellations, and activity per cohort. Four numbers read properly beat a whole dashboard.
Metrics that matterStart from the outcome you deliver and the cost of the alternative, not from what others charge. A low price with high churn is a worse business than a mid price with real support.
How to price your communityIt's an established platform with its own payments; the real debate isn't reliability but whether its simplicity serves you or limits you once you pass a few hundred members.
Skool reviewsCircle, Kajabi, Mighty Networks, Discord and Patreon cover different pieces: community, course, membership or chat. Before migrating, check whether what you lack is a platform or a management layer.
Alternatives comparedFrom your account's billing settings, before the renewal date. If you run a paid group, warn your members and export your data first: once it closes you lose access to the member list.
Cancelling Skool without losing dataA panel inside your own community with a daily action queue, retention and revenue radar, unanswered-thread detection, export and an AI copilot. It reads what is already visible in Skool; it never accesses anything you can't see.
See all featuresYes, there's a permanent Free plan: it analyses the whole community, with export up to 50 rows, 1 community and 1 device. Pro adds depth, action plans, sequences and AI; Agency adds multi-community and API access.
Compare plans and pricingFor analytics and productivity, no. Moderation features, member data and export require an admin or moderator role in Skool.
The extension works on the interface you already see in your browser, with automatic pauses on bulk actions, without injecting arbitrary HTML and without sending personal data to our servers.
Responsible use and securityStart for free and try it on your own community: you'll see your real numbers in under two minutes. Or email us at info@powerupskool.com.
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