Skool membership questions: what to ask and how to review answers

Membership questions should not become a disguised sales survey. Their value lies in checking whether the community fits the applicant and preparing a relevant welcome. Our recommendation is to write down the decision each answer will inform before writing the question itself. If it changes neither admission nor initial guidance nor a specific support need, consider removing it rather than collecting more information by default.

What Skool lets you configure

The official route is Settings, Plugins and Edit beside Membership questions. Enable the feature and use Add question. You can create up to three questions, choosing between a text box, multiple choice and an email address. Only one question can use the email answer type. According to the help article, applicants must answer all presented questions before they can submit their membership request for review.

Design answers you can actually use

We recommend multiple choice when you need comparable categories and a text answer when individual context matters. Avoid requesting passwords, banking details or unnecessary personal information. Explain why you need the information without promising handling you cannot guarantee. An email supplied in this form should not be treated as automatic permission to send unrelated marketing campaigns. Admission and marketing are different purposes that need separate consideration.

Worked example: a writing circle

A writing circle proposes asking which project the applicant wants to advance, what kind of help they seek and whether they can follow constructive-feedback rules. The team would use the first answer to suggest a starting resource, the second to guide introductions and the third to identify incompatible expectations. This is an editorial example: the actual wording must reflect the group's real rules and the support it can provide.

Application review checklist

• Define acceptance criteria before reading individual answers.
• Check that every question has a specific, understandable purpose.
• Limit internal handling to people who need to manage admission.
• Do not confuse a short answer with a lack of interest; assess its substance.
• If exporting answers, decide where they are stored, who can access them and when they will be deleted.

Skool lets administrators and moderators view answers before accepting or declining applicants. After admission, answers are available under Members, Membership settings and Questions. Use that context to guide members rather than asking them to repeat information unnecessarily.