Skool categories: organise your feed around member intent

Skool categories organise posts within a group. Official help allows up to ten categories, but that limit is not a design target. Our recommendation is to start with the decisions members regularly make: where to ask for help, where to share progress and where to find announcements. If two categories feel interchangeable, they probably need clearer names or a less ambitious division of topics.

Configure names, permissions and sorting

In group settings, open Community and then Categories. Choose New to create a category with a name of up to 30 characters. You can allow members and administrators to post, or reserve the category for administrators. In the latter setting, the documentation says only administrators can publish or move posts into it. Save after choosing the sorting method as well as the posting permission.

Default sorting uses recent engagement; New displays posts chronologically; Top highlights leading posts from the week or month. As an editorial recommendation, use New where finding the latest communication matters, and consider Default for discussions that remain useful while replies continue. Do not confuse recent visibility with operational priority: an unanswered question may still need a deliberate manual review even when another thread attracts more activity.

Worked example: an illustration community

An illustration school proposes four categories: Announcements, Technical questions, Work critiques and Progress. It reserves Announcements for administrators and sorts it by New. Members can post in the other categories. To reduce ambiguity, its guidance sends a software problem to Technical questions and a request for artistic feedback to Work critiques. The distinction follows the help being requested rather than the identity or experience of the person posting.

Checklist before reorganising

• Give every category a purpose that fits in one sentence.
• Check permissions and sorting, not just the category name.
• Choose a destination for existing posts before deleting a category.
• Explain changes with representative posting examples without exposing private information.
• Review nearly empty categories before creating additional ones.

The three-dot menu lets you edit, rearrange or delete categories. When deleting one, Skool prompts you to migrate its posts elsewhere. Plan that destination so announcements and support questions do not become mixed together.